Freight & Logistics
Routine status questions answered from your own job data.
Trigger
A customer emails asking about a shipment
Process
Identify the job and read its current milestones
Review
Delays, holds and discrepancies go to an operator
Write back
Query and response logged against the job
Missing paperwork requested, arrivals filed to the right job.
Trigger
A required document is missing, or one arrives
Process
Work out which document, or which job it belongs to
Review
Escalate when invoicing or a deadline is close
Write back
Document attached to the job and its status updated
Delays surfaced as they happen, not at the weekly reconcile.
Trigger
A carrier update lands, or a milestone passes without one
Process
Compare against the job's planned schedule
Review
Exceptions raised to the responsible operator
Write back
Milestones updated and the exception recorded
We connect to what you already run. Integration routes are confirmed during scoping.
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